Legal software support
Legal Software Support for Law Firms
Hands-on IT support for your practice management, document management and billing software, including installs, upgrades, integrations and troubleshooting with your software vendors.
What your firm gets
- ✓Installs, upgrades and migrations
- ✓Server and database support for on-premises software
- ✓Outlook and Microsoft 365 integrations
- ✓We work directly with your software vendors
- ✓Help for attorneys and staff, 24/7
Why it matters
We Keep the Software Behind Your Practice Running
Your practice management, document management and billing software hold your matters, documents, time and invoices. When they slow down, won't open or stop syncing with Outlook, attorneys stop working and billing stops.
Because we work only with law firms, our technicians already know the software legal teams rely on. We handle the servers, computers, networks and Microsoft 365 integrations underneath it, and we work directly with your software vendor so your staff doesn't have to.
Legal software support is part of our managed IT services for law firms.
On-premises software
Servers, databases and backups for software that runs in your office.
Cloud software
Secure access, browsers, add-ins and sign-in for cloud platforms.
Integrations
Outlook, Word and Microsoft 365 add-ins that connect your software.
One call
You call us; we work with the vendor until it's fixed.
What's included
Legal Software Support Services
From day-to-day problems to major upgrades.
Installs and Upgrades
New installs and version upgrades planned around your deadlines, with backups taken first.
Moves to the Cloud
Planning and moves from on-premises software to cloud versions, without losing matters or documents.
Server and Database Support
The servers, databases and backups that on-premises legal software depends on.
Outlook and Microsoft 365 Integrations
Add-ins and syncing between your legal software and Outlook, Word and Microsoft 365.
Vendor Coordination
We open and follow up on support cases with your software vendors, so your staff doesn't have to.
Help for Every User
A 24/7 help desk for attorneys and staff when software won't open, sync or print.
Software we support
Legal Software We Support
A few of the platforms our team supports every day. If your firm uses something else, ask us.
Practice and case management
Document management and PDF
Time, billing and accounting
FAQ
Questions Law Firms Ask Us
Do you support our software if it's not listed?
Very likely. We support the software law firms use every day, and we work with your vendor on anything specific to their product. Ask us about yours.
Do you replace our software vendor's support?
No. Your vendor supports their product; we support everything around it, from computers and servers to networks and Microsoft 365, and we coordinate with the vendor so your staff doesn't have to.
Can you help us move to cloud-based practice management software?
Yes. We plan the move with you and your vendor, prepare your computers and accounts, and support your attorneys and staff after the switch.
Is legal software support included in managed IT?
Yes. Day-to-day support for your legal software is part of our managed IT services for law firms.
Get Support for Your Legal Software
Tell us which software your firm uses and get a managed IT quote, or call to talk with our team.